Zero Communication on my order, Shipped one item , no word on the other its been OVER TWO WEEKS!
It’s now been 47 days since I placed my order, on which I was charged almost 40% duties fee, and it still has not arrived. I’ve emailed several times with no reply. I ordered through Shop and there is no tracking number. I understand customs may take awhile to the US, but not this long. If someone would respond just to tell me possibly what’s happening maybe I would feel better. It’s holiday sales time and we are going to sell out. Very unfortunate. I will have to find a different supplier.
I placed my order almost 2 weeks ago and still don’t have a tracking number. I have written several emails but no response. What’s going on???
My customers are writing me asking when their orders will be shipped and it’s just frustrating not knowing what to say at this point.
Please at least respond to your messages. If your products are not available just make it known. It’s really annoying!!!!
These bottles are a major ticket to my success! I can't do without them and love that the company is Canadian!
I ordered 2 cases of spray bottles mid Sept and then again a week later to prep for holiday season. One month later and I have still not received my items.
I have emailed multiple times and even reached out via social media. Been ghosted
Buyer beware - so disappointed as I had ordered from here multiple times before.