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Whether you're looking for glass bottles, jars, roller or even recyclable plastic jars, we're here to offer you some amazing packaging!
This company has seriously gone downhill and we are looking for a new supplier to give our business. An order was placed a week ago and their website states 1-3 business days for processing. I’ve sent THREE emails, DM’d on Instagram and have been completely GHOSTED after spending several hundred dollars. Zero phone number on the website for contact. This is fraudulent activity and is incredibly maddening. I now have a frustrated wholesale partner waiting on an order and I can provide them with no ETA.
Ordered these in July and still have not received. After numerous emails and no replies I am claiming fraud.
Really sad for a company to go down this path. We did enjoy the products until they took our money and left us high and dry.
I have ordered from Belux before and each time I have received ordered with 1 to a few bottles broken....not that big of a deal. This order was placed on the 10th of August and was weeks before it was event processed (even though the website says 1-3 business days for processing). I tried to contact Belux several times via email with no response, checking on the order. I then went through social media to message them, again, no response. There is no contact number listed anywhere on the site OR with a google search. I then found Belux sells through Etsy, so I messaged them through Etsy. I finally received a response through their Etsy shop. They said they'd check on the order. I had to do this a few times before I received a message that the order had been processed. I FINALLY received the order today, Aug 29 via FedEx. The driver wanted to hand it to me instead of leaving at door because he noticed it sounded like broken glass (he noticed the fragile labels). He shook it slightly for me and said I could just sign to refuse delivery and of course I did. This is frustrating since I waited weeks for the order to even be processed only to receive it damaged. I sent an email to request the refund for returned shipment. I only hope I get a response to that email.
The plastic cap be reals easily. If you are planning to restock please include metal lids
The bottles are the best I’ve purchased from any supplier thus far. Will be buying again soon!